Unit 6: Assignment
The chapter on the people phase lists 10 recommended steps to ensure that the activities of the
individuals who will be executing the new processes are in alignment with the agreed
organization and process goals established in earlier phases of the project. This is a critical step
in the BPM project. In this Assignment, you will explore the risks associated with not carrying
out these steps properly and you will examine which types of leaders are best suited to lead this
For this Assignment, write a 4–6 page paper (double spaced, not including title page or
references) that answers the following questions (use the subheadings/numbered questions
below to organize your paper):
Question 1 – Risk analysis
Which of the 10 steps that the book recommends for the people phase do you think is most
critical for your BPM project?
1. Explain the importance of the step for your selected process. Be specific to your
situation; do not describe the significance of the step in general terms.
2. Justify your answer by stating what risks will arise if the step you identified is not carried
3. Explain what measures you will take to implement this step properly and mitigate these
risks in your project.
Do not talk in generalities. Make sure you are specific about both the risks and the measures as
they apply to your selected process.
Question 2 – Leadership
Leadership is an important facet of utilizing the Business Process Model, particularly within the
people phase. Identifying the “type” of leader that will manage and direct the new process or
process change after BPM completion is necessary to ensure success. There has been quite a
bit of research on various types of leaders. For this Assignment you will need to search for
academic articles that discuss “Leadership types” and answer the following questions based on
1. Currently, which types of leaders are involved in the execution and management of this
process? Do you think that their specific type of leadership is working well?
2. Choose three types of leaders from your research and discuss both their pros and cons
with respect to the process you have selected and the circumstances within the
3. Which type of leader would be best suited to lead your BPM project? Justify your answer
by analyzing the specifics demands of your situation. Do not automatically assume that the “democratic leader” is best—depending on the situation a democratic leader may
only cause chaos and anxiety.
Directions for Submitting Your Assignment
Compose your Assignment as a Microsoft Word document and save it as Username-MT400-
Assignment-Unit#.docx (Example: TAllen-MT400 Assignment-Unit 6.docx). Submit your file
by selecting the Unit 6: Assignment Dropbox by the end of Unit 6.
Grading note: In the grading rubric below, you will see a section on analysis and critical
thinking. The points in this section will partly be based on your ability to apply the concepts
discussed in your assignment to the specific circumstances and details of the
process/organization you selected. Writing in general terms without applying the concepts and
analyzing your specific project may get you points in the content section, but you will lose points
in the analysis section.