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“Production and Operations Management”: From Case Study 10.3, analyze Klimpton’s strategy for being environmentally friendly. Determine how this strategy helps Klimpton make supplier channel decisions and manage the waste from its hotel and restaurant operations. From Case Study 10.2, describe Zappos’ customer service area and analyze how customer service is a strategic part of its business model. “Empowerment and Communication”: From the e-Activity, create an advertisement for one of the company’s products that focuses on one of the socially responsible or sustainability initiatives you researched. Be sure your advertisement is an example of positive external communication from the company. Please see attach document. From Case Study 9.3, analyze how employee empowerment has enabled its business model of being a boutique hotel. Determine how this empowerment enables trust in the employees and then extends to how the employees provide service to the hotel customers.

  • “Production and Operations Management”:From Case Study 10.3, analyze Klimpton’s strategy for being environmentally friendly.
  • Determine how this strategy helps Klimpton make supplier channel decisions and manage the waste from its hotel and restaurant operations.
  • From Case Study 10.2, describe Zappos’ customer service area and analyze how customer service is a strategic part of its business model.
  • “Empowerment and Communication”: From the e-Activity, create an advertisement for one of the company’s products that focuses on one of the socially responsible or sustainability initiatives you researched. Be sure your advertisement is an example of positive external communication from the company. Please see attach document. From Case Study 9.3, analyze how employee empowerment has enabled its business model of being a boutique hotel.
  • Determine how this empowerment enables trust in the employees and then extends to how the employees provide service to the hotel customers.

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