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Comparing Definitions Before the class gets into business process management, you need to understand what a “business process” is. For this Discussion topic, do the following: First, research and cite two different definitions for “business process.” Do not cite two definitions that are very similar. Then, compare these definitions and answer the following: What different elements do they cover? How are their approaches different? Which one do you think is better? Business Process Examples For this Discussion topic, do the following: Based on your understanding from the definitions you researched in Discussion topic 1, describe two examples of a business process from your professional experience. For each process, clearly state: the objective, the scope (where the process begins and ends) and a brief description of those involved (is this a one person process, or do multiple people get involved?). In your research, you will find that some definitions of “business process” are not very specific. Some sources will suggest that “marketing” or “accounting” are processes, but these are too vague and large in scope for your purposes. Some other examples will be too specific or limited in their scope, such as preparing a tax form or ordering office supplies. In this course, the process you select for the Unit 1 Assignment will need to be detailed enough to provide you with a basis for analysis over 10 weeks. As you progress through the course, you will need to look at elements such as the connection of this process to company strategy, metrics and goals of the process, stakeholders and team members involved, etc. Since you are using this Discussion topic as a preparation for the Unit 1 Assignment, try to pick two examples that will provide you with enough information without being too general. Your instructor will provide you with additional guidelines and feedback. If you have found a good example in this Discussion, you will be ready for completing the Assignment. unit 2 Organizational Strategy Phase This unit will help you understand how the organization’s strategy, process management, and the individual processes relate and interact. In Chapter 12, you will get an overview of the BPM framework suggested by the book and discover the various motivations for engaging in a BPM project. The chapter suggests that there are three different possible reasons for starting a BPM effort. 1. Strategy-driven project; 2. Business issue-driven project; and 3. Process-driven project. These projects tend to have significant differences with respect to their scale, support, and impact on the business. For this Discussion topic, pick any two of the three motivations and give an example of a BPM project that fits each category. For each example, clearly state the following (use this template): Type 1: Strategy-driven project; Business issue-driven project; or Process-driven project: 1. Briefly describe the project. 2. Explain why the motivation falls into this category and not the others. 3. Discuss how the execution of this project will be different than the others. Type 2: Strategy-driven project; Business issue-driven project; or Process-driven project: 1. Briefly describe the project. 2. Explain why the motivation falls into this category and not the others. 3. Discuss how the execution of this project will be different than the others. Do not forget to cite and reference your sources in APA format (use the Kaplan Writing Center for APA help). Strategy Alignment Using BPM to change a process (or processes) or to development new processes must first begin with a comprehensive understanding of the organization’s “strategy.” If the proposed new process does not align with the organization’s strategy, the entire modeling process may be doomed to failure. Using information from the Kaplan virtual library or the internet, answer the following question: Different business strategies require different approaches, which means the business processes must be aligned to accomplish the goals set by the strategy. A business process may appear to be working fine, but if does not support the strategy of the company, it will have a negative impact on the business. For this Discussion, give an example where a process, although itself not broken, does not match a company’s strategy. Then, describe the problems that arise because of this. Chapter 13 has a discussion of various business strategies and table 13.1 shows how various processes match up with various strategies. You will also find a lot of information on various business strategies through your own research. Your examples can come from this research or your observations, but your arguments must be well supported using sources. Please note that the point here is to explore a fit between strategy and process. You are not trying to identify bad or broken processes. You are looking for processes that are fine in and of themselves, but do not fit what the company is trying to accomplish and, hence, are an obstacle. Giving examples of process that are clearly broken will not satisfy this question. Use the following template: Example 1: 1. Briefly describe a company and their business strategy. 2. Briefly identify a business process used by the company that does not match their strategy. 3. Explain how this causes problems. 4. Why/how do you think this mismatch has occurred and why is it continuing to take place? This section lists options that can be used to view responses.

Comparing Definitions

Before the class gets into business process management, you need to understand what a “business process” is. For this Discussion topic, do the following:

First, research and cite two different definitions for “business process.” Do not cite two definitions that are very similar. Then, compare these definitions and answer the following:

  • What different elements do they cover?
  • How are their approaches different? Which one do you think is better?

Business Process Examples

For this Discussion topic, do the following:

Based on your understanding from the definitions you researched in Discussion topic 1, describe two examples of a business process from your professional experience. For each process, clearly state: the objective, the scope (where the process begins and ends) and a brief description of those involved (is this a one person process, or do multiple people get involved?).

In your research, you will find that some definitions of “business process” are not very specific. Some sources will suggest that “marketing” or “accounting” are processes, but these are too vague and large in scope for your purposes. Some other examples will be too specific or limited in their scope, such as preparing a tax form or ordering office supplies.

In this course, the process you select for the Unit 1 Assignment will need to be detailed enough to provide you with a basis for analysis over 10 weeks. As you progress through the course, you will need to look at elements such as the connection of this process to company strategy, metrics and goals of the process, stakeholders and team members involved, etc. Since you are using this Discussion topic as a preparation for the Unit 1 Assignment, try to pick two examples that will provide you with enough information without being too general. Your instructor will provide you with additional guidelines and feedback. If you have found a good example in this Discussion, you will be ready for completing the Assignment.

unit 2

Organizational Strategy Phase

This unit will help you understand how the organization’s strategy, process management, and the individual processes relate and interact.

In Chapter 12, you will get an overview of the BPM framework suggested by the book and discover the various motivations for engaging in a BPM project. The chapter suggests that there are three different possible reasons for starting a BPM effort.

1. Strategy-driven project;
2. Business issue-driven project; and
3. Process-driven project.

These projects tend to have significant differences with respect to their scale, support, and impact on the business.

For this Discussion topic, pick any two of the three motivations and give an example of a BPM project that fits each category. For each example, clearly state the following (use this template):

Type 1: Strategy-driven project; Business issue-driven project; or Process-driven project:

1. Briefly describe the project.
2. Explain why the motivation falls into this category and not the others.
3. Discuss how the execution of this project will be different than the others.

Type 2: Strategy-driven project; Business issue-driven project; or Process-driven project:

1. Briefly describe the project.
2. Explain why the motivation falls into this category and not the others.
3. Discuss how the execution of this project will be different than the others.

Do not forget to cite and reference your sources in APA format (use the Kaplan Writing Center for APA help).

 
 
 

 

Strategy Alignment

Using BPM to change a process (or processes) or to development new processes must first begin with a comprehensive understanding of the organization’s “strategy.” If the proposed new process does not align with the organization’s strategy, the entire modeling process may be doomed to failure.

Using information from the Kaplan virtual library or the internet, answer the following question:

Different business strategies require different approaches, which means the business processes must be aligned to accomplish the goals set by the strategy. A business process may appear to be working fine, but if does not support the strategy of the company, it will have a negative impact on the business.

For this Discussion, give an example where a process, although itself not broken, does not match a company’s strategy. Then, describe the problems that arise because of this. Chapter 13 has a discussion of various business strategies and table 13.1 shows how various processes match up with various strategies. You will also find a lot of information on various business strategies through your own research. Your examples can come from this research or your observations, but your arguments must be well supported using sources.

Please note that the point here is to explore a fit between strategy and process. You are not trying to identify bad or broken processes. You are looking for processes that are fine in and of themselves, but do not fit what the company is trying to accomplish and, hence, are an obstacle. Giving examples of process that are clearly broken will not satisfy this question.

Use the following template:

Example 1:
1. Briefly describe a company and their business strategy.
2. Briefly identify a business process used by the company that does not match their strategy.
3. Explain how this causes problems.
4. Why/how do you think this mismatch has occurred and why is it continuing to take place?

This section lists options that can be used to view responses.

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