Answer the module review questions listed below. These questions were chosen to demonstrate your understanding and help you assess your progress.
- What are the motivations for an organization to have a good supply chain management (SCM) system?
- Define SCM in your own words, and list the major types of SCM software.
- List the four drivers of SCM and how they impact the system’s responsiveness.
- What are the major components of e-SCM? And what is e-procurement?
- What are the elements and benefits of SCM integration?
- Define the role of CRM in your own words. What are the key differences between today’s CRM and the early generation of CRMs?
- What are the major types AND major components of CRM?