Reflective Practice Assessment-Developing your Communication
General Overview: This assessment accounts for 40% of your final grade. The
assessment is due in Week 12 on Monday 2nd October 5.00 pm. The essay must
be 2500 words in length. Two points will be deducted for those essays that are
over or under by 200 words. The essay must include a minimum of 12 academic
references, one of which may by the assigned textbook for this course. Students
should note this is the minimum standard for demonstration of research. Students
who only meet the minimum will only receive the minimum grade for this
component. There is a late deduction of 2 points per day after the due date. The
essay must include a cover page that contains your name, student number,
resident campus, assessment title, and lecturer. The essay must conform to the
APA style guide. This is a summative assessment so marks will not be released
until after Certification of Grades.
The purpose of this assessment is to provide students with the opportunity to
engage in reflective practice, using a range of diagnostic tools and feedback, so
as to identify two key areas of personal capability that can be addressed
(improved) so an to increase their communication effectiveness. This assessment
is aimed to assess your ability to demonstrate advanced knowledge in written
communication and your skill to autonomously reflect about good practices in
workplace communication. Through the process of self-reflection you will be
able to improve your communication competencies through your knowledge of
and ability to perform contextually appropriate communicative behaviours. This
assignment has three specific components:
1. Diagnosis and Reflection. (1000 words)
a) Using 5 diagnostic tools related to communication, you are to analyse your
own communication style across various areas such as verbal communication,
active listening, non- verbal, and assertiveness perception. You will be given the
individual diagnostics during the tutorials. Your tutor/lecturer will check and
sign-off that you have completed each individual diagnostic during the tutorials.
This means that if you fail to attend some or any of tutorial you will not be able
to receive and complete the diagnostics. The signed diagnostics must be attached
to the end of the essay after the references.
b) You are to present the findings of the tools. In doing so you will show your
understand of the results as they apply to your personal situation.
c) Based upon your analysis of the findings you are to identify two key
communication issues that you have identified as requiring development.
d) Reflect on two recent professional interactions that you have had within the
past 12 months. Analyse these interactions from the perspective of the two key
communication issues that are identified as requiring development. To what
extent are these evident and support the need for personal communication
2. Literature review (1000 words)
You are to identify and explain the two issues from your diagnosis and reflection.
You are to define the concepts, outline key models and or behaviours that need
to be developed so as to demonstrate effective practice. This literature review
needs to outline both the conceptually (theoretical) and behavioural
(interpersonal) skills that you need to acquire to demonstrate competence in your
chose area of communication.
3. Action Plan (500 words)
As a conclusion you are to develop an action plan of key events and activities that
you can undertake over the next 6 months to acquire the knowledge, skills and
behaviours identified as requiring development in component 1. This can include
undertaking specific short courses, to develop skills (must be actual courses),
undertaking advanced post graduate communication courses at CQU or other
institutions, a reading plan to acquire conceptual knowledge, that may include
specific communication texts and self-help books (must be specified),
maintaining of personal journals reflecting on communication interactions,
Identification of a mentor (evidence must be provided).
This section must include actionable items with timelines (such as a Gantt chart)
and an indication of how you will measure their successful completion.